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Thursday, November 23, 2017

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Customer Satisfaction Survey Guidelines

Customer Satisfaction Survey Guidelines

It’s all about ROI today, right? Management wants to know, “what’s the return on our investment?” The Customer Satisfaction Survey Guidelines package allows you to create a survey tool that provides management with the hard core facts they demand.

This 4 page document will guide you step-by-step to create a survey tool that effectively and thoroughly measures your customers’ perception. This tool’s versatility allows you to create solid, qualitative data for both external and internal customers.

The Customer Satisfaction Survey Guidelines provides thought provoking ideas in the following measurement categories:

  • Frequency
  • Audience
  • Delivery
  • Performance
  • Support
  • Responsiveness
  • Quality
  • Cost
  • Value
  • Business Relationship

This is one tool that you can put to work immediately to improve the performance of your organization’s internal services and, perhaps more importantly, your vendors’ performance. Add the Customer Satisfaction Survey Guidelines to your survey instruments today!

Note: this is a digital product. After purchase (and approval for PO orders), you may download this product immediately by accessing your account.

Price: $25.00

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