Outsourcing: The Challenges & Opportunities

Product Information

Outsourcing is an option to look at as organizations seek to reduce operational costs while expanding capabilities and flexibility to branch out in new directions. Outsourcing is a business decision that is often shrouded in a cloud of controversy, primarily because of the human resource impact it can cause on the organization. Depending on the impact within the various departments and disciplines involved, outsourcing can be viewed either as a total performance failure and a budget drain or a favorable and widely accepted solution.

Successful outsourcing requires complex internal processes to ensure anticipated results. Our Online Seminar session will cover many of the key principles that will ensure outsourcing performance. By understanding your role in an outsourcing project as well as the necessary due diligence, you can support the organization in developing a beneficial outsourcing relationship.

Topics that will be covered in the session include:

• Characteristics of functions suitable to outsource
• Developing a realistic evaluation of internal costs
• Practical cost-savings targets
• Planning for internal operations and costs, e.g., supplier management teams, etc.
• Structural risks
• Intellectual property concerns
• Managing supplier performance and the contract

Presented by John Fafian & Jeffrey Gordon, JD